At Hotel De La Poste, located at 316 Chartres Street, New Orleans, Louisiana, USA, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a reservation, or contact us directly.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and payment details

• Address and zip code

• ID or passport details (if required during check-in)

Booking & Stay Information

• Reservation dates

• Room preferences

• Special requests

Technical Information

• IP address

• Browser type and version

• Device type

• Referring site and time of visit

Cookies and Usage Data

• We use cookies and tracking tools to enhance your browsing experience and improve website performance.

2. How We Use Your Information

We use your information for the following purposes:

• To manage reservations and provide hospitality services

• To communicate important updates or confirmations

• To improve our website and services

• To process payments and transactions securely

• To comply with legal and regulatory requirements

• For marketing purposes (with your consent)

3. Sharing Your Information

We may share your data with trusted third parties when necessary:

• Payment processors

• Booking platforms or engines

• IT and hosting providers

• Legal or regulatory authorities when required

We never sell or rent your personal information to third parties.

4. Third-Party Services

Our website may contain links to external sites (e.g., online booking engines, Google Maps, or social media pages). These services operate independently and have their own privacy policies. We encourage you to review those policies before sharing any personal data.

5. Data Security

We implement reasonable technical and organizational measures to protect your data:

• SSL encryption

• Secure servers and firewalls

• Access controls and authentication

• Regular data audits and backups

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain data processing

• Withdraw consent at any time (for marketing purposes)

• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at sales@hotedelapostenola.com.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without parental consent.

8. International Data Transfers

If you are accessing our services from outside the United States, please note that your data may be transferred to and stored in the U.S., where privacy laws may differ.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. When we do, the revised date will be posted at the top of this page. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Hotel De La Poste
316 Chartres Street
New Orleans, Louisiana, 70130, USA
Email: sales@hotedelapostenola.com
Phone: +1 504-581-1200